The words, minus the jargon.

All terms

Communication styles at work

Communication styles at work are the different ways people prefer to share and receive information on the job, such as written or spoken, detailed or high-level, direct or diplomatic, immediate or with time to reflect.

Design thinking (for managers)

Design thinking is a human-centered problem-solving method that starts with understanding people's needs, then moves through defining the problem, generating ideas, prototyping, and testing. For managers, it means treating team problems the way designers treat product problems.

Employee retention

Employee retention is an organization's ability to keep its people over time. It is often tracked as the share of employees who stay over a given period, and it is shaped heavily by pay, growth, workload, and the day-to-day relationship with a manager.

People-first management

People-first management is an approach to leading a team that starts with understanding each person, including how they work, communicate, and handle pressure, and then shapes goals, assignments, and support around that understanding.

Role clarity

Role clarity is how well each person on a team understands what they are responsible for, what decisions they can make, and how their work connects to everyone else's.

Team dynamics

Team dynamics are the patterns in how members of a team interact: how they communicate, make decisions, share work, handle disagreement, and support each other. They shape how well a team performs and how it feels to be on it.

Team personality assessment

A team personality assessment combines individual work-style or personality results into one view of a whole team. It shows where people's preferences overlap, where they contrast, and where the team as a group may have gaps.

Work-style assessment

A work-style assessment is a short questionnaire that describes how a person prefers to take in information, make decisions, work with others, and respond to stress. It describes preferences, not ability or performance.